Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services, including:

2. How We Use Your Information

Your information is used for the following purposes:

• To provide and maintain our services, including processing payments and managing accounts.
• To personalize your experience and improve our services.
• To comply with legal obligations, including GDPR and US data protection laws.
• To communicate with you, including sending updates, offers, and responding to customer support requests.

Your data is stored in EU datacenters located in Data Center Park Falkenstein, Germany and in Frankfurt, Germany.

3. Legal Basis for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

4. Data Sharing and Disclosure

We do not share your personal information with third parties except in the following cases:

• With service providers who help us operate our services (e.g., payment processors, cloud providers) under confidentiality agreements.
• To comply with legal obligations, such as responding to lawful requests from public authorities.
• To protect the rights, property, or safety of Forgemaster AI, our users, or others.
• In connection with a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

List of Processors

5. Data Security

We use industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. In these cases, we will ensure that the transfer complies with the GDPR and that adequate safeguards are in place, such as EU Standard Contractual Clauses or reliance on Privacy Shield frameworks.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

To exercise these rights, please contact us at [email protected].

9. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request information regarding how we share your personal data with third parties for their direct marketing purposes. You also have the right to request access to specific pieces of personal information, request deletion of personal information, and opt out of the sale of personal data, if applicable. To exercise your California privacy rights, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date and, where appropriate, provide additional notice (such as on our homepage or via email). Your continued use of our services after any changes will constitute your acceptance of the updated policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: